Dan Gillmor

Apple's Detestable Behavior with iPhone

Salon: If you care about your rights, don’t buy an iPhone.

It’s only in the cell phone business that anyone would tolerate such behavior. If a company tried this in any other industry, people would howl to the heavens. Imagine the outrage if Apple or Microsoft sold desktop PCs that allowed you to connect to the Internet only through Comcast — and then, if you tried to use Earthlink instead, the company would shut down your machine. Or what if Ford allowed you to drive your new Explorer only to Wal-Mart to buy your groceries; if you went instead to Whole Foods, a company official would come by and slash your tires.

As Apple breaks the phones of people who’ve done nothing but assert rational customer rights, it is showing an attitude that will come to hurt the company in the end. I wouldn’t use this phone now if someone gave it to me.

Stay away from the iPhone if you have any common sense. Don’t reward Apple for its sleazy ways.